South Glengarry voting problems likely user-caused; system running and audited, returning officer says

(Newswatch Group/Bill Kingston, File)

SOUTH GLENGARRY – The supervisor of voting in South Glengarry says the Intelivote online and phone system is running normally despite a report some voters are having problems casting their ballots.

“I’m getting a lot of complaints…people having trouble voting,” councillor candidate Glenn Patton said. “A lot of people are either just giving up or they’re driving up to do paper ballot at the town hall.” He said the phone voting is “not taking it properly” and the website is lagging when logging on to vote.

But the returning officer says the system is being tested regularly by an auditor and it’s been working. Over 700 votes have been cast by telephone, online and paper advance ballots as of 9 a.m. Friday morning – the first 24 hours it’s been open.

“We’re been doing auditing throughout the process since the voting opened. There’s no problem with the system itself so I think some of the problems people might be running into when they’re trying to vote are more so on the user end,” Clerk Kelli Campeau said in an interview with CNW.

Campeau suspects, with the computer voting, it may be due to users not having the most recent update of their browser software. “It’s not the system itself at least in terms of our auditing we’ve done so far. Both systems are up and running and working as they should be. I don’t think it’s an Intelivote issue.”

Campeau encourages anyone having problems with the system to call the township office at 613-347-1166 and someone will troubleshoot over the phone.

Voting started at 9 a.m. Wednesday (Oct. 17) and continues through Monday (Oct. 22) at 8 p.m.

Voters are choosing a deputy mayor, three councillors and a school board trustee. Frank Prevost will be acclaimed as mayor.